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zf, j, e3e, Virantri Servis Electronic Kecewakan Pelanggan – Koran Sinar Pagi Juara

Virantri Servis Electronic Kecewakan Pelanggan

Pewarta : Iwan Brata Darma

Koran SINAR PAGI, Muara Enim,– Usaha penyedia jasa perbaikan alat elektronik milik Hermanto yang telah berdiri 4 tahun ini berada di Desa Karang Agung, Kec.Lubai Ulu, Kabupaten Muara Enim ini sangat mengecewakan pelanggan.

Pasalnya TV Mobil milik Jerusalem salah satu pelanggannya yang karena tidak muncul gambar diperbaiki di Virantri Service, namun setelah ditinggal ditempat servis tersebut malah semakin parah kondisinya, bahkan tidak bisa diperbaiki kembali, hal ini tentu sangat merugikan bagi konsomen.

Kejadian ini diduga bukan untuk yang pertama kali, karena ternyata banyak pesawat televisi pelanggan yang walaupun sudah lama dititip ditempat service milik Herman tersebut untuk diperbaiki bahkan hingga satu bulan belum juga selesai diperbaiki dengan alasan sedang pesan alatnya.

Padahal sejatinya, agar usaha yang dijalaninya bisa bertahan, kepuasan pelanggan harus menjadi hal utama yang berikan.

“Kalau pelayanannya buruk seperti ini, pelanggan bisa lari satu parsatu dan tidak ada lagi kepercayaan, sehingga akan mengancam kelangsungan usahanya sendiri,” ucap Jerusalem.

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